topic Incorrect Routing Number in Get your taxes done using TurboTax

Incorrect Routing Number

Anonymous — Tue, 10 Feb 2026 10:50:06 GMT

I am constantly getting am error message stating my routing number is incorrect and has too many digits. It is the same one I used last year and contains 9 digits, the first is a "2". WHat's the issue? I am using TurboTaxMAC desktop version.

Re: Incorrect Routing Number

tspell1 — Sat, 24 Feb 2024 23:10:58 GMT

Sometimes financial institutions change routing numbers or will add additional routing number(s). Look up your financial institution and double check the routing number to be sure.

Re: Incorrect Routing Number

Anonymous — Sat, 24 Feb 2024 23:17:16 GMT

No. I double checked copy/pasted as well as typed the number in. Confirmed it was 9-digits also. Still getting the error. The issue appears to be a Turbo Tax one because a family member filed theirs (we use the same bank thus the same routing number) with no issues.

Re: Incorrect Routing Number

tspell1 — Sat, 24 Feb 2024 23:35:52 GMT

I don't know the details of the type of transaction you are trying to make or if it's the same type of transaction as your family member; i.e., making a direct deposit or direct debit. It is just a suggestion that, depending on the type of transaction you are trying to make, to contact your financial institution to confirm their correct routing number. For example, the routing number on a paper check might not always be the same number you'll need for an ACH transfer or direct debit. I had no issue with Turbotax in completing my taxes but I'm sure if you contact them, they will be able to help you. Best wishes.