topic Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available. in Get your taxes done using TurboTax

Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

paaso — Tue, 10 Feb 2026 10:58:02 GMT

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

mesquitebean — Fri, 23 Feb 2024 05:58:21 GMT

What product are you using? Are you using desktop software on a Mac by any chance?

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

paaso — Fri, 23 Feb 2024 05:59:47 GMT

Desktop on an HP.

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

mesquitebean — Fri, 23 Feb 2024 06:15:52 GMT

Have you tried a manual update?

Unless someone else has a suggestion in the forum on Friday, you may end up having to phone TurboTax Support. But they would likely want you to try a manual update first to see if that makes any difference. I don't know what product (personal or business) you are using, so I'll give both links, and also a FAQ on phoning TurboTax Support.

Manual update for desktop personal editions

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US

Manual update for Business edition.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-business-software/L3WqYBBgc_US_en_US

TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

mesquitebean — Fri, 23 Feb 2024 06:23:09 GMT

@paaso

ADDENDUM:

NOTE: The manual update doesn't update any state program. If it turns out that a state program is causing your update problem, also see if the following helps:

FAQ: How do I get the latest update for my downloaded state program?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/get-latest-update-downloaded-state-program/L44F4ukxa_US_en_US

Otherwise, phone TurboTax Support as mentioned above.

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

jasper45 — Sat, 24 Feb 2024 00:40:41 GMT

I am getting this same failed validation error using Turbo Tax premier. I tried to transmit only the Federal Return and it won't work. Didn't even try to transmit PA return yet. I have done a manual update and the information provided by customer service was of no help. This is frustrating.

Re: Getting failed validation error on 2023. Wo nt transmit return until updated. No update available.

paaso — Sat, 24 Feb 2024 13:33:49 GMT

I gave it a try the next day and the transmission was successful.