topic Re: I can not import documents in Get your taxes done using TurboTax

I can not import documents

swhite9 — Tue, 10 Feb 2026 10:56:22 GMT

Speak to a representative

Re: I can not import documents

MarilynG1 — Fri, 23 Feb 2024 16:50:20 GMT

We can't see your tax return in this forum. To get individualized help by phone, please Contact TurboTax Support.

Here's info on Import Issues.

If you can clarify your issue, we'll try to help.

Re: I can not import documents

xmasbaby0 — Fri, 23 Feb 2024 16:50:29 GMT

What are you trying to import? Some documents can be imported; some cannot be imported. And sometimes if it is a document from a financial institution that is not on TurboTax's drop down list of partners, you need to click on "I"ll type it in myself" and enter the information by hand.