topic 3 weeks ago I was told I would get my 89.00 back cause I did not use live help I did it myself and I still did not get it back in Get your taxes done using TurboTax

3 weeks ago I was told I would get my 89.00 back cause I did not use live help I did it myself and I still did not get it back

jwennerholt — Tue, 10 Feb 2026 11:01:42 GMT

Re: 3 weeks ago I was told I would get my 89.00 back cause I did not use live help I did it myself and I still did not get it back

xmasbaby0 — Thu, 22 Feb 2024 16:13:24 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: 3 weeks ago I was told I would get my 89.00 back cause I did not use live help I did it myself and I still did not get it back

taxlady28 — Thu, 22 Feb 2024 16:47:06 GMT

If your request or a refund is approved, it is normally around June. Tney seem to work on those after the tax session is wrapped up.