topic Why did TurboTax desktop delete my retun after days of incremental preparation and saving? in Get your taxes done using TurboTax

Why did TurboTax desktop delete my retun after days of incremental preparation and saving?

hmwny1 — Tue, 10 Feb 2026 11:04:33 GMT

Attempted $20 credit card payment for Mich return. Clicked on 'Credit card'. TT atempted to save before going to CC com. (I guess). Then said, can't do this. 'Unplug machinev (or device)." I closed TT desktop. Restart showed NO return. Searched for file. Not there. Says start over. Or go online. What do I do? I've been using TT desktop for nearly 40 years.

Re: Why did TurboTax desktop delete my retun after days of incremental preparation and saving?

SteamTrain — Wed, 21 Feb 2024 21:48:03 GMT

.....that's unusual....make sure you are/aren't saving your file on a cloud drive...it might be in there instead.

...or USB connected of computer drive??

Desktop TTX creates a Temp file that begins with a "~", which saves most of your data as you go along, jsut in case your computer crashes. That should be there.