topic Re: Problem in Get your taxes done using TurboTax

Problem

Melvin Swanson — Tue, 10 Feb 2026 11:16:28 GMT

I downloaded turbo Tax 2023 and the file will not activate

JulieS — Mon, 19 Feb 2024 17:34:53 GMT

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

What happens when you try to activate your software?

Melvin Swanson — Mon, 19 Feb 2024 17:37:11 GMT

I just get a page which say it is activating but it does not complete

JulieS — Mon, 19 Feb 2024 17:46:18 GMT

Because computers are all different, you may need to try a few different things before you find a solution. Follow this link to start the basic troubleshooting for installation and activation.