topic Re: 32 Bit operating system in Get your taxes done using TurboTax

32 Bit operating system

dbronum — Tue, 24 Feb 2026 07:59:21 GMT

Hi Turbo Tax do you offer pc version of Turbo Tax 22/23 in a 32 bit operating system. I don't wish to buy a pc just for a 64 bit system. For what I do on a computer 32 system works fine. I have received the Turbo Tax cd.

Re: 32 Bit operating system

Anonymous_ — Mon, 27 Nov 2023 14:58:08 GMT

The program is 64-bit and, according to @dmertz, has some 32-bit components.

Regardless, the program is sold in one version only.; 64-bit.

Re: 32 Bit operating system

rjs — Mon, 27 Nov 2023 16:21:53 GMT

The Minimum System Requirements for 2023 TurboTax specify "Windows 10 (64-bit), Windows 11 (64-bit)."

Re: 32 Bit operating system

dotsonmk — Sat, 06 Jan 2024 18:42:39 GMT

I have the same issue. I bought turbotax. No indication on the outside that a 64 bit OS was required. Intuit needs to offer a 32 bit version.

Re: 32 Bit operating system

fanfare — Sat, 06 Jan 2024 19:10:41 GMT

To get your money back you have to include the CD with your refund request.

Maybe you can sell it to a friend.

Re: 32 Bit operating system

dotsonmk — Mon, 08 Jan 2024 12:34:24 GMT

I return the 2023 version of turbo tax since a 32 bit version was not available. I think intuit really dropped the ball with the decision to only offer a 32 bit version. I have programs I use all the time I am not willing to replace just to convert to 64 bitOS for one program. H&R offered a 32 bit system so for the first time in over 22 years I will not use TurboTax. When a company makes this type of change you would expect to see in large print on the front of the package a notice of the operating system requirements. You would think the company would have sent out a notice of the change to its existing customers when the decision was made to ditch the 32 bit version.

Re: 32 Bit operating system

Critter-3 — Mon, 08 Jan 2024 12:58:37 GMT

Give you a hint ... next year Block will not support a 32 bit either ... they lag behind in the changes a bit to get TT's cast offs like you but they will also change their program as they always do.

You can still use the TT online version instead.

FYI ... WIN 10 will no longer be supported by the end of this year so expect the ability to use WIN 10 to also be discontinued soon. My professional program already warned that the WIN 11 would be required for the 2024 program and was highly suggested for the 2023 program.

Re: 32 Bit operating system

dotsonmk — Wed, 10 Jan 2024 17:10:54 GMT

So the intuit solution is to try to force all their customers to spend dollars to upgrade their hardware and operating system. I think a better solution would be to offer a 32 bit version of turbo tax 2023. I know I am not alone in being an older user that does not want to change off a platform I know to an unknown. I believe intuit is going to see sales plummet!!!

Re: 32 Bit operating system

RPDJW — Sat, 27 Jan 2024 18:18:42 GMT

DITTO !!!

"When a company makes this type of change you would expect to see in large print on the front of the package a notice of the operating system requirements."

Re: 32 Bit operating system

caseyp2 — Wed, 14 Feb 2024 18:10:49 GMT

Same here. I've been using TurboTax for about 20 years and it has always worked fine with 32-bit OS. I am no about to spent the money and go through the trouble to upgrade my computer or buy a new one just to use TurboTax when there other options available. Big mistake, TurboTax. They must be in cahoots with Microsoft.

Re: 32 Bit operating system

caseyp2 — Wed, 14 Feb 2024 18:12:33 GMT

Also the online version of TurboTax is almost double the price that you would buy in stores.

Re: 32 Bit operating system

Rialbo — Sat, 17 Feb 2024 22:02:51 GMT

AMEN ... Intuit failed me first time in 20 years as a valid software provider. Sr. Citizen on fixed income, impossible to afford a 64 Bit WIN 10 or 11 machine 😕

Re: 32 Bit operating system

Critter-3 — Sat, 17 Feb 2024 22:08:15 GMT

TurboTax Free Edition is very limited. It's only for the simplest tax returns. But if you have pension or IRA income on a 1099-R, with no complications, you can probably use Free Edition.

If your AGI is $79,000 or less you can probably use IRS Free File.

And the IRS is testing a pilot program called Direct File ... https://www.irs.gov/about-irs/strategic-plan/direct-file

Re: 32 Bit operating system

dotsonmk — Sun, 18 Feb 2024 11:50:35 GMT

Intuit needs to fix this. How many of us are older. Have 20 plus years of using turbo tax and have a working 32 bit OS. A computer loaded with lots of working apps we use daily. Intuit needs to release a 32 bit 2023 version of turbo tax.

Re: 32 Bit operating system

Critter-3 — Sun, 18 Feb 2024 12:12:14 GMT

It is not going to happen ... technology moves forward not backwards and it costs too much to keep multiple older versions available.

Those who cannot or will not upgrade have other options. They can use the online option or find another method to file their taxes. I will give you a hint ... all the downloaded DIY options will soon follow the same path if they have not already done so thus jumping to a different company for a short term solution is just that ... a short term solution.

Re: 32 Bit operating system

JW7478 — Mon, 15 Apr 2024 14:56:52 GMT

[profanity removed]

😠

Would have helped if the OS requirement would have been on the "purchase" page.

😠