topic Nvm in Get your taxes done using TurboTax

Nvm

Breannaaga — Tue, 10 Feb 2026 11:29:59 GMT

Re: Question about turbotax

Critter-3 — Sat, 17 Feb 2024 01:38:45 GMT

What was the exact error message or code ? If you jump to a different company you may have the same issue.

Re: Question about turbotax

Breannaaga — Sat, 17 Feb 2024 01:39:36 GMT

It was a silly error, it asked for my PIN and I guessed it incorrectly

Re: Question about turbotax

Critter-3 — Sat, 17 Feb 2024 01:42:08 GMT

An IRS issued IP PIN or the prior year self selected PIN ? If the latter you can use your AGI instead.

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

Re: Question about turbotax

VolvoGirl — Sat, 17 Feb 2024 01:44:26 GMT

If you leave and go somewhere else you don't have to pay the Turbo Tax fees. If you don't file with Turbo Tax they won't take the fees out of any refunds.

Re: Question about turbotax

Breannaaga — Sat, 17 Feb 2024 01:44:48 GMT

Correct, it was a self selected pin and I used my agi instead.. I'm just wondering if I owe turbotax money for selecting their paid version but then switching to a different website.. because they were going to take it out of my tax refund

Re: Question about turbotax

Breannaaga — Sat, 17 Feb 2024 01:45:23 GMT

I did file but it got rejected. Does that matter if I switch after that?

Re: Question about turbotax

VolvoGirl — Sat, 17 Feb 2024 01:47:03 GMT

If it was rejected then it wasn't filed. You can switch anytime before it is filed and ACCEPTED.

Re: Question about turbotax

Breannaaga — Sat, 17 Feb 2024 01:48:18 GMT

Okay, thank you so much! I'm sure it was a silly question