topic Cannot get Turbo Tax system to accept credit card payment. Tried multiple cards in Get your taxes done using TurboTax

Cannot get Turbo Tax system to accept credit card payment. Tried multiple cards

mikala092499 — Wed, 11 Feb 2026 03:30:26 GMT

Says issue is confirming billing but information in correct

Re: Cannot get Turbo Tax system to accept credit card payment. Tried multiple cards

CatinaT1 — Thu, 15 Feb 2024 17:29:10 GMT

I'm not sure if this will help in your case, but try disabling your main internet browsers pop up blocker before getting to the payment page.

Also, make sure the address on your return matches the billing address for your card.

Re: Cannot get Turbo Tax system to accept credit card payment. Tried multiple cards

taxlady28 — Thu, 15 Feb 2024 17:34:13 GMT

You need to call support and tell them there is a billing problem. Most of them will not know what to do so tell them you need them to contact billing. You need to call Monday thru Friday between 9:00 AM and 4:00 PM Mountain Time. They can look at your account and fix what is causing the problem.