topic Re: 1099-Div Error in Get your taxes done using TurboTax

1099-Div Error

Rdh2012 — Wed, 11 Feb 2026 03:31:27 GMT

I am using the online version of TurboTax premier. I import a consolidated 1099 each year and normally don't have any issues. This year, I uploaded the form and reviewed the information which appears to be correct. However, the software continues to say that I need to review the question about uncommon situations (none apply to me). Checking the none of these apply button does not clear the alert and therefore I cannot proceed with filing

Re: 1099-Div Error

DianeW777 — Wed, 14 Feb 2024 21:10:21 GMT

In this situation, first please try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis.

Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.

How to clear your cache

Once this is complete open your return and check to see if the error is removed.

Re: 1099-Div Error

Rdh2012 — Fri, 16 Feb 2024 20:04:46 GMT

I tried clearing the cache this afternoon, but the issue still persists

Re: 1099-Div Error

CatinaT1 — Sat, 17 Feb 2024 20:37:24 GMT

See the following TurboTax Help articles for potential fixes: