topic When I go to update I go from stock sale from my 1099B the page for update is blank. My previous info is not there. Why is the update page blank? in Get your taxes done using TurboTax

When I go to update I go from stock sale from my 1099B the page for update is blank. My previous info is not there. Why is the update page blank?

gblawr-gmail-com — Wed, 11 Feb 2026 03:58:28 GMT

The update page for stock sales comes up as a blank page. How do I update my stock sale info?

Re: When I go to update I go from stock sale from my 1099B the page for update is blank. My previ...

CatinaT1 — Mon, 12 Feb 2024 21:55:23 GMT

Many things have been corrected in the latest updates to TurboTax. Are you still experiencing this problem?

Make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Re: When I go to update I go from stock sale from my 1099B the page for update is blank. My previ...

newlearner — Mon, 18 Mar 2024 17:31:34 GMT

started my return last night (windows desktop version purchased & downloaded via Amazon) ... no problem with 1099-Div input, but run into same problem as OP re stock sales input - BLANK PAGE. Followed instructions to try auto and manual updates (w_perrelsuperpatchIS_ttax_2023), but no success (stock page is still blank). Should I go back go back to Amazon redownload the software and start the info transfer from TurboTax 2022 again? Pls help. Thank you in advance.

Re: When I go to update I go from stock sale from my 1099B the page for update is blank. My previ...

DoninGA — Mon, 18 Mar 2024 17:35:59 GMT

@newlearner Since you are using the TurboTax desktop editions for Windows, try this procedure -

Save your tax return and close the TurboTax program

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and OK

Start the TurboTax program and see if the problem persists

Re: When I go to update I go from stock sale from my 1099B the page for update is blank. My previ...

newlearner — Mon, 18 Mar 2024 17:48:16 GMT

Above instructions worked ... Thank you DoninGA!