topic Re: Zip Code pulls wrong County in Get your taxes done using TurboTax

Zip Code pulls wrong County

mmhehickam — Wed, 11 Feb 2026 04:19:50 GMT

My address/Zip Code is being linked to the wrong county. 97301 should be Linn County not Benton

Re: Zip Code pulls wrong County

CatinaT1 — Thu, 08 Feb 2024 21:29:23 GMT

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: Zip Code pulls wrong County

mmhehickam — Fri, 09 Feb 2024 01:30:30 GMT

Nope, the problem has not been fixed. Zip code still pulls wrong County

Re: Zip Code pulls wrong County

mmhehickam — Fri, 09 Feb 2024 01:32:39 GMT

And I don’t want to talk to a tax specialist. The program is wrong, it needs to be fixed

Re: Zip Code pulls wrong County

DawnC — Fri, 09 Feb 2024 01:40:07 GMT

TurboTax follows the IRS guidelines for acceptable ZIP codes. If the 2-letter state abbreviation does not match the ZIP code, you will receive an error when attempting to e-file. 99% of the time it is because the state abbreviation is wrong, so double-check that first. Should you receive this error:

Double-check that you entered the correct 2-letter state code. (click the link to verify) -
Make sure you've entered the ZIP code in either 5-digit or 9-digit format, for example, 12345 or 12345-6789.
Look up the correct ZIP code for the street address in question. Use the correct zip code if different.

You may need to get out of the review and edit the form from the interview.

Re: Zip Code pulls wrong County

mmhehickam — Fri, 09 Feb 2024 02:14:57 GMT

No issue with the State. TurboTax has the zip code linked to the wrong COUNTY!

Re: Zip Code pulls wrong County

DawnC — Fri, 09 Feb 2024 02:21:06 GMT

Use the zip code that matches the US Post Office for that address, whether it is right or wrong.

US Address Look-up

Re: Zip Code pulls wrong County

mmhehickam — Fri, 09 Feb 2024 02:30:18 GMT

I am! Once you put in the zip code, TurboTax automatically fills in the county, and it’s wrong! 97321 is NOT Benton County

Re: Zip Code pulls wrong County

DawnC — Fri, 09 Feb 2024 02:35:02 GMT

Is it giving you an e-filing error?

Re: Zip Code pulls wrong County

mmhehickam — Fri, 09 Feb 2024 02:43:27 GMT

I haven’t gotten that far. Why would I put my signature on a document I know is not true?