topic Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours in Get your taxes done using TurboTax

Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

fultranx — Wed, 11 Feb 2026 04:04:04 GMT

Edge browser opened with a message "When are forms ready?" Something unexpected happened. Try again in a few hours.

I have tried this several times a day for at least a week. Is there anything wrong with the login screen to Fidelity or should I use the other browser instead of MicroSoft Edge?

Re: Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

CatinaT1 — Thu, 08 Feb 2024 20:05:00 GMT

Try using Chrome.

Re: Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

DoninGA — Thu, 08 Feb 2024 20:05:38 GMT

Edge has some issues when used with TurboTax, this may be one.

Try changing your browser to Goggle Chrome and see if that helps solve this problem.

Re: Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

fultranx — Thu, 08 Feb 2024 20:06:29 GMT

MS Edge window is opened from TurboTax application. How to instruct TurboTax to open a Chrome window? Thanks!

Re: Import 1099 from Fidelity getting Something unexpected happened Try again in a few hours

fultranx — Thu, 08 Feb 2024 20:14:43 GMT

Never mind. I paste EDGE window login web address to a CHROME window browser. Data then imported fine.
Thanks!