topic My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never had a problem before. also, my federal says zero. in Get your taxes done using TurboTax

My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never had a problem before. also, my federal says zero.

eric-kristy — Wed, 11 Feb 2026 04:05:20 GMT

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

CatinaT1 — Thu, 08 Feb 2024 16:35:51 GMT

It's possible you don't have any tax to offset, and that's why you don't qualify. The child and dependent care tax credit is nonrefundable, which means the credit cannot reduce your tax any further if it is already zero.

Make sure you meet all the qualifiers for the credit.

To qualify for the Child and Dependent Care Credit, ALL of the following must be true:

Your dependent is listed (and is either under age 13 or is marked as disabled).
You have earned income.
Your spouse (if filing jointly) also has earned income, is a full-time student, or is disabled.
Your filing status is not Married Filing Separately.
You have provided the caregiver's social security or tax ID number.
You must owe tax.

 You can check to be sure that is what is happening by viewing your Tax Summary.   Here is how to do that:

Log in to your tax return
Click on Tax Tools on the left side of the screen (you may need to click on Continue in the center first).
Click on Tools.
In the box that pops up in the center, click on View Tax Summary.
If you see a  0  for Total Tax, then that is the reason you don't qualify for this particular credit.

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

xmasbaby0 — Thu, 08 Feb 2024 16:46:41 GMT

Did you enter income earned from working? All of the child-related credits are based on having income from working. Did you enter a W-2 or self-employment income?

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

az148 — Fri, 12 Apr 2024 16:29:42 GMT

What about for full time students under the age of 24? is that a qualifying child for the Child Tax Credit?

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

DoninGA — Fri, 12 Apr 2024 16:31:21 GMT

@az148 wrote:

What about for full time students under the age of 24? is that a qualifying child for the Child Tax Credit?

The child tax credit is only available for a child under the age of 17. For a child age 17 or older they are eligible for the Other Dependent credit of $500.

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

az148 — Fri, 12 Apr 2024 16:42:14 GMT

the Other Dependent Credit is a separate credit? is it refundable? what are the requirements/eligibility?

Re: My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never ...

DoninGA — Fri, 12 Apr 2024 16:49:52 GMT

@az148 wrote:

the Other Dependent Credit is a separate credit? is it refundable? what are the requirements/eligibility?

The Credit for Other Dependents is a $500 non-refundable credit that is available for dependents for whom taxpayers cannot claim the Child Tax Credit.

Go to this IRS website for information on the Other Dependent credit - https://www.irs.gov/newsroom/understanding-the-credit-for-other-dependents