https://ttlc.intuit.com/community/taxes/discussion/because-you-paid-directly-the-program-does-not-know-the/01/275072#M116668 <P>Because you paid directly, the program does not know the payment has been made.</P><P>I advise to change your payment method, <B>File Step 2</B>, to <B>check</B> so the program doesn't keep generating emails.</P><P>You will need to trick the program into allowing you access to this portion.</P><P>Click "add a state," which you won't actually do, then go back to the File portion to make the change.&nbsp;</P> Sun, 02 Jun 2019 02:58:04 GMT CarolynM 2019-06-02T02:58:04Z https://ttlc.intuit.com/community/taxes/discussion/i-payed-my-returns-to-the-state-comptroller-and-received-confirmation-that-i-i-payed-everything/01/275071#M116667 Sun, 02 Jun 2019 02:58:03 GMT https://ttlc.intuit.com/community/taxes/discussion/i-payed-my-returns-to-the-state-comptroller-and-received-confirmation-that-i-i-payed-everything/01/275071#M116667 tobiashenderson 2019-06-02T02:58:03Z https://ttlc.intuit.com/community/taxes/discussion/because-you-paid-directly-the-program-does-not-know-the/01/275072#M116668 <P>Because you paid directly, the program does not know the payment has been made.</P><P>I advise to change your payment method, <B>File Step 2</B>, to <B>check</B> so the program doesn't keep generating emails.</P><P>You will need to trick the program into allowing you access to this portion.</P><P>Click "add a state," which you won't actually do, then go back to the File portion to make the change.&nbsp;</P> Sun, 02 Jun 2019 02:58:04 GMT https://ttlc.intuit.com/community/taxes/discussion/because-you-paid-directly-the-program-does-not-know-the/01/275072#M116668 CarolynM 2019-06-02T02:58:04Z