topic After update turbotax doesn't remember return in Get your taxes done using TurboTax

After update turbotax doesn't remember return

dstarnik — Wed, 11 Feb 2026 04:40:48 GMT

This has been irritating me for years. After Turbotax updates, it doesn't remember the last return worked on. Instead, it opens a new blank return. That is absurd.

Re: After update turbotax doesn't remember return

MarilynG1 — Mon, 05 Feb 2024 18:22:43 GMT

TurboTax Desktop asks me to update when I first open it. At that point, I don't have any return open. When it is finished updating, I get a pop-up saying '..continue to use TurboTax..' .

When I click on that, I am viewing the tax returns available, and the last one I worked on has 'Continue' to click on, so have not experienced the issue you have.

Re: After update turbotax doesn't remember return

dstarnik — Mon, 05 Feb 2024 18:53:10 GMT

Are you on Mac or PC?

Re: After update turbotax doesn't remember return

CatinaT1 — Thu, 08 Feb 2024 21:37:28 GMT

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service