topic Hmm, looks like we've hit a snag. Mac Download Edition in Get your taxes done using TurboTax

Hmm, looks like we've hit a snag. Mac Download Edition

mollinmark — Wed, 11 Feb 2026 04:41:04 GMT

I keep getting this popup when trying to enter the Investment Income section to enter stock sales and I can't get passed it. Using Deluxe download version on Mac. This is so annoying. Anyone else seeing this?

Re: Hmm, looks like we've hit a snag. Mac Download Edition

Grayson7 — Sun, 04 Feb 2024 03:09:14 GMT

I'm getting the same error message. Can't start my CA state return. Erased state data does nothing with a clean set of data. No errors on the Federal but can't start the state return with a fresh copy of data.

Re: Hmm, looks like we've hit a snag. Mac Download Edition

mollinmark — Sun, 04 Feb 2024 13:03:32 GMT

I have been able to get past it by Quitting Turbotax and opening it up again.

Re: Hmm, looks like we've hit a snag. Mac Download Edition

Grayson7 — Sun, 04 Feb 2024 16:06:55 GMT

Closing and reopened TurboTax installed some changes and did get me past the error.

Thank you!