topic TT not accepting efile in Get your taxes done using TurboTax

TT not accepting efile

pkovaric — Tue, 10 Feb 2026 08:55:30 GMT

When trying to efile, I get the message "We're experiencing internet transmission problems. Your transmission didn't go through. Intuit's Electronic Filing Center did not receive your returns. Please try again later. Error:2"

When will this be fixed?

Re: TT not accepting efile

CatinaT1 — Thu, 01 Feb 2024 14:51:09 GMT

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax. Make sure you have ran all updates.

Re: TT not accepting efile

pkovaric — Sat, 03 Feb 2024 17:54:27 GMT

No, it did not. After being on the phone for slightly over an hour with TT support, we finally identified the problem -- the scanned signature file was too large. This is a glaring flaw in TT code -- identifying an attached file size that exceeds limits is a trivial coding issue. There's nothing even telling the user to limit the file size. QA seems to be broken.