topic Payment in Get your taxes done using TurboTax

Payment

keb3785 — Tue, 10 Feb 2026 09:00:10 GMT

I was charged for my tax return but I'm not ready to file yet. I would like a refund for the payment and am tired of waiting on hold. How can I get a refund?

Re: Payment

xmasbaby0 — Wed, 31 Jan 2024 14:43:42 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Payment

ee-ea — Wed, 31 Jan 2024 14:49:44 GMT

See this FAQ

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=ldnxrj7l