topic Re: Unable to Efile return in Get your taxes done using TurboTax

Unable to Efile return

Jwilbe — Tue, 10 Feb 2026 09:15:15 GMT

Has there been any updates on forms. I am unable to e-file. Error message regarding the return has certain forms that can't be e-filed due to tax regulations. I have never had this problem before. There are other posts from a week ago and still no update. Today is the 29th and still unable to file. Is there an issue with the Schedule C forms?

Re: Unable to Efile return

davidz111369 — Mon, 29 Jan 2024 15:46:30 GMT

I am experiencing the exact same issue!! It states under the heading "Issue" that certain forms are unable to be efiled and I will have to mail my Federal and State returns. I called the IRS a few minutes ago and confirmed that there are NO FORMS that CAN NOT be efiled so this is very frustrating to say the least.

I'm leaving my email address in case you receive an update on this matter: [email address removed]

Re: Unable to Efile return

DF48 — Mon, 29 Jan 2024 16:45:50 GMT

Have the same issue. I Only have 1099s no W2s from reading so other posts, that may be where the issue is.

Re: Unable to Efile return

mbrunn1515 — Mon, 29 Jan 2024 19:47:26 GMT

I am having the same issue today as well.

Re: Unable to Efile return

2020 stimulus missed — Mon, 29 Jan 2024 20:35:56 GMT

I am having same issue. I am running Home and Business desktop on a Mac.

Re: Unable to Efile return

Texas Roger — Mon, 29 Jan 2024 20:47:20 GMT

Some forms are not yet available in TurboTax. Either click on Review in your return or use this link to check expected form availability dates: https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

Re: Unable to Efile return

Jwilbe — Mon, 29 Jan 2024 20:52:15 GMT

The issues appear to be with Schedule C. As a test I deleted the form and was able to process the efile. When i put the form back in, I received the same error message.

Re: Unable to Efile return

TD8 — Mon, 29 Jan 2024 21:08:13 GMT

Same here. I have very simple returns. Says some oregon forms are missing but my oregon return has no issues when I do the review of it. Called turbotax support this morning and they just say it is IRS's fault and to keep trying.

Re: Unable to Efile return

candygeek — Mon, 29 Jan 2024 21:08:25 GMT

Can Confirm. I did the same test and had the same results. There is no IRS issue with a Schedule C. This is strictly a TurboTax issue, and it is unacceptable for such a mainstream form to have an issue once e-filing is officially open. The lack of communication and the dishonest answers regarding the actual cause of this is very disappointing. It isn't that the form isn't ready. There's a bug in the software. Be honest about it.

Re: Unable to Efile return

2020 stimulus missed — Mon, 29 Jan 2024 22:33:56 GMT

I am having same issue under desktop mac home and business. Extremely frustrating and time consuming trying to figure out if I did something wrong. I wish Intuit would let us know what is going on. If TT doesn't file because of a form it should tell me what form when I run REVIEW after being told it can't efile.

Re: Unable to Efile return

wolfange — Wed, 31 Jan 2024 02:44:10 GMT

I am getting an error message that I can't efile because of certain forms. IRS states there are no forms that can not be efiled.

Re: Unable to Efile return

wolfange — Wed, 31 Jan 2024 02:44:59 GMT

I am having the same issue.

Re: Unable to Efile return

DoninGA — Wed, 31 Jan 2024 02:57:57 GMT

@wolfange wrote:

I am having the same issue.

See this TurboTax support FAQ for the problem and sign up to be notified when it is corrected - https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/getting-return-contains-forms-e-filed-forms/L2tfOUWVE_US_en_US?uid=ls0y2uhf

Re: Unable to Efile return

CatinaT1 — Thu, 01 Feb 2024 20:59:38 GMT

This has been resolved. Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax. Make sure you have ran all updates.

@2020 stimulus missed

@TD8

@candygeek

@wolfange

Re: Unable to Efile return

mhtaylor1401 — Sun, 11 Feb 2024 00:52:35 GMT

I'm having the same issue, but even though it says unable to E-file, if you go to the "File" button, it recommends E-filing

Re: Unable to Efile return

PatriciaV — Sun, 11 Feb 2024 19:45:21 GMT

Please run Federal Review again to see if you have other forms that are not ready to e-file. The release dates for several forms were recently extended.

You can confirm the release date of TurboTax forms using this tool: Forms Availability Table

@mhtaylor1401

Re: Unable to Efile return

texas_scot — Sat, 24 Feb 2024 05:15:08 GMT

Your software is telling me that I cannot file electronically because my return an unsupported form (3520). This is bogus. First of all the SW does NOT support 3520 for paper or electronic filing. Secondly 3520 is NOT filed along with the regular 1040. It is sent separately to a different IRS office in Utah. Thirdly, I have been able to E-File my return using TurboTax for the past 8 years, despite needing to paper file 3520 separately.

I need a timeline for this feature to be fixed. Otherwise I want a refund under your satisfaction guarantee and I will file using one of your competitors. I've used TurboTax continuously since 1996. More and more frustrations have crept in over the past 5 or so years. This one is a deal breaker for me.

Re: Unable to Efile return

MonikaK1 — Sun, 25 Feb 2024 00:23:03 GMT

If you are getting this message in TurboTax regarding Form 3520:

"We Won't Be Able to E-file Your Return

It looks like you have a form or tax situation in your federal return that TurboTax doesn't support for e-filing. We do support it for filing by mail.

Here are the details:

Your return contains one of the following unsupported forms: 3520, 3520-A, 5471, 8621, 8865

Don't worry, even though you are unable to e-file your return, we'll still help you file your return by mail."

...then please try this additional step:

Go back to Other Tax Situations and revisit Form 8938. Where TurboTax asks you to indicate whether you need to submit a Form 3520, don't mark the box for Form 3520.

By clearing Part IV, Line 15 (Number of Forms 3520) from 1 to blank, you should eliminate the e-file error message.

See this discussion for more information about this solution.

See here for more information from IRS about Form 3520, Annual Return To Report Transactions With Foreign Trusts and Receipt of Certain Foreign Gifts

Send Form 3520 to the following address:

Internal Revenue Service Center
P.O. Box 409101
Ogden, UT 84409

Re: Unable to Efile return

texas_scot — Sun, 25 Feb 2024 21:20:21 GMT

Monika

While I appreciate the prompt answer, this is a workaround with potentially unacceptable side effects. It would require me to file my return knowing that form 8938 contains invalid information. Is Intuit going to indemnify me for any IRS penalty that may be assessed? Or does Intuit have an official communication from the IRS saying that this is okay?

Have you opened an actual bug report for this issue so that your SW team can fix whatever code change has caused this to creep into TurboTax 2023?

Thanks

Re: Unable to Efile return

texas_scot — Tue, 05 Mar 2024 22:17:33 GMT

Is anyone from TurboTax support going to respond to my message?