https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-my-return-show-on-the-mobile-app/01/3148486#M1155629 I can access my return online but not on the app on my phone<BR /> Tue, 10 Feb 2026 09:16:43 GMT joycelanny 2026-02-10T09:16:43Z https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-my-return-show-on-the-mobile-app/01/3148486#M1155629 I can access my return online but not on the app on my phone<BR /> Tue, 10 Feb 2026 09:16:43 GMT https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-my-return-show-on-the-mobile-app/01/3148486#M1155629 joycelanny 2026-02-10T09:16:43Z https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3148544#M1155661 <P>You are probably in the wrong account on the app.</P> <P>&nbsp;</P> <P class="p1">Many people have multiple TT accounts and forget how to access them.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Log out of the account you are in now.</P> <P class="p2">&nbsp;</P> <P class="p3"><SPAN class="s1"><A href="https://myturbotax.intuit.com/account-recovery/" target="_blank">Account Recovery</A></SPAN></P> <P class="p1"><SPAN class="s1"><A href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password" target="_blank">https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password</A></SPAN></P> <P class="p2">&nbsp;</P> <P class="p2">&nbsp;</P> <P class="p1"><SPAN class="s1"><A href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have" target="_blank">https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have</A></SPAN></P> Mon, 29 Jan 2024 03:56:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3148544#M1155661 xmasbaby0 2024-01-29T03:56:19Z https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3148631#M1155695 <P>I do t have another account. This was my first and only turbo tax return.&nbsp;</P> Mon, 29 Jan 2024 05:38:44 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3148631#M1155695 joycelanny 2024-01-29T05:38:44Z https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3149454#M1156049 <P><SPAN style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">It looks like you have TurboTax Online, but you do not have TurboTax Live Online.</SPAN></P> <P><SPAN style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">All features of TurboTax Live are available on your mobile phone or device</SPAN><SPAN style="color:rgb(31,31,31);font-family:Arial, Helvetica, sans-serif;font-size:14px;">.&nbsp;</SPAN></P> <P><SPAN style="color:rgb(31,31,31);font-family:Arial, Helvetica, sans-serif;font-size:14px;">If you want to upgrade to TurboTax Live from a different TurboTax product, you'll need to do that from a computer.</SPAN></P> Mon, 29 Jan 2024 17:02:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3149454#M1156049 JohnB5677 2024-01-29T17:02:05Z https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3150041#M1156275 <P>I thought premiere had access to live help&nbsp;</P> Mon, 29 Jan 2024 19:31:12 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-my-return-show-on-the-mobile-app/01/3150041#M1156275 joycelanny 2024-01-29T19:31:12Z