topic I purchased turbotax and put the cd in my computer. Why does it say that I will have to pay $89.00 when I complete the return? in Get your taxes done using TurboTax

I purchased turbotax and put the cd in my computer. Why does it say that I will have to pay $89.00 when I complete the return?

rhigginsem630 — Tue, 10 Feb 2026 09:18:02 GMT

How do I install turboTax from my CD?

Re: I purchased turbotax and put the cd in my computer. Why does it say that I will have to pay $89.00 when I complete the return?

DoninGA — Sun, 28 Jan 2024 21:38:18 GMT

For some reason you landed on the TurboTax online editions and are using the Deluxe online edition with a state. Or you are using the Premium online edition.

You need to install the software your purchased on your personal computer, then complete and file the tax return using the installed software.

See this TurboTax support FAQ for installing the CD/Download editions with a license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lry0t1el

Re: I purchased turbotax and put the cd in my computer. Why does it say that I will have to pay $89.00 when I complete the return?

VolvoGirl — Mon, 29 Jan 2024 00:51:52 GMT

If you already started in the Online version you can move your return to the Desktop program even without paying for Online.

First download the .tax file from the Online version,

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/00/25740

Then see, How to Switch to Desktop,

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. So you first might need to start a fake return to be able to download the state program (go to FILE - New)

Then you just OPEN the .tax2023 file, go up to File-Open. You don't import or transfer it.