topic Frozen while importing W2 from Gusto? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/frozen-while-importing-w2-from-gusto/01/3144668#M1154024 Tue, 10 Feb 2026 09:27:07 GMT NobletAndy 2026-02-10T09:27:07Z Frozen while importing W2 from Gusto? https://ttlc.intuit.com/community/taxes/discussion/frozen-while-importing-w2-from-gusto/01/3144668#M1154024 Tue, 10 Feb 2026 09:27:07 GMT https://ttlc.intuit.com/community/taxes/discussion/frozen-while-importing-w2-from-gusto/01/3144668#M1154024 NobletAndy 2026-02-10T09:27:07Z Re: Frozen while importing W2 from Gusto? https://ttlc.intuit.com/community/taxes/discussion/re-frozen-while-importing-w2-from-gusto/01/3144682#M1154029 <P>You could try clearing cache and cookies from your browser....and attempt the import again.......or just take about two minutes and key the W-2 in by hand.</P> Fri, 26 Jan 2024 18:01:36 GMT https://ttlc.intuit.com/community/taxes/discussion/re-frozen-while-importing-w2-from-gusto/01/3144682#M1154029 xmasbaby0 2024-01-26T18:01:36Z Re: Frozen while importing W2 from Gusto? https://ttlc.intuit.com/community/taxes/discussion/re-frozen-while-importing-w2-from-gusto/01/3144685#M1154030 <P><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:9.5pt;">Try closing TurboTax, clear your </SPAN><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank"><SPAN style="background-color:inherit;font-size:9.5pt;">Cache</SPAN></A><SPAN style="background-color:inherit;color:rgb(54,77,201);font-size:9.5pt;"> and </SPAN><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank"><SPAN style="background-color:inherit;font-size:9.5pt;">Cookies</SPAN></A><SPAN style="background-color:inherit;color:rgb(54,77,201);font-size:9.5pt;">, </SPAN><SPAN style="background-color:inherit;color:windowtext;font-size:9.5pt;">and reopen TurboTax.&nbsp;</SPAN><SPAN style="background-color:rgb(255,255,255);color:windowtext;font-size:9.5pt;">&nbsp;</SPAN></P> Fri, 26 Jan 2024 18:02:41 GMT https://ttlc.intuit.com/community/taxes/discussion/re-frozen-while-importing-w2-from-gusto/01/3144685#M1154030 CatinaT1 2024-01-26T18:02:41Z