topic Install issue in Get your taxes done using TurboTax

Install issue

MicB — Tue, 10 Feb 2026 09:33:53 GMT

I downloaded the Windows 2023 file, but it won't open. I get message "The app you're trying to install isn't a Microsoft-verified app" It directs me to the app store, but no TurboTax apps there. I can't proceed,

Re: Install issue

VolvoGirl — Wed, 24 Jan 2024 23:07:06 GMT

Are you in Windows S mode? You need to switch out of S mode. See this Windows FAQ. The second item is how to switch out.

Windows 10 and Windows 11 in S mode FAQ - Microsoft Support

Re: Install issue

MicB — Sun, 28 Jan 2024 17:05:26 GMT

I determined that my Windows 11 is not the S version, although it acts like it. I was blocked from non App Store software (such as TurboTax). The fix is: Settings > Apps > Advanced App Settings > Choose Where To Get Apps > Select: Anywhere .......

It was set to "MS Store Only". So simple, but it took some time to figure it out. The TurboTax support person told me that I needed to run Chrome. Not true. I selected "Anywhere ..." and TurboTax opened up & ran great on Edge.