Why was my return rejected ?

ccapersino — Tue, 10 Feb 2026 09:44:32 GMT

Re: Why was my return rejected ?

ee-ea — Mon, 22 Jan 2024 05:53:14 GMT

What did the email say? Exactly.

VolvoGirl — Mon, 22 Jan 2024 06:55:26 GMT

A common reason is for the wrong AGI from last year. ENTER 0 FOR AGI. The IRS took a long time last year to process returns so the AGI didn't get entered in time. Especially if you mailed it. That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.