topic I get the error "import from quicken failed. please try again". Is this a known bug? in Get your taxes done using TurboTax

I get the error "import from quicken failed. please try again". Is this a known bug?

af00a73e5007 — Tue, 10 Feb 2026 09:53:36 GMT

Turbotax H&B 2023, Quicken R53.32, Windows 10.

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

CatinaT1 — Fri, 19 Jan 2024 16:36:17 GMT

See if this helps.

Look under Reports in Quicken.

Under Reports> Tax> Tax Schedule

The icon next to the printer when hovering over it says Export Report Data to Different Formats.

There is an option for Report to Tax Export File (TXF).

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

af00a73e5007 — Fri, 19 Jan 2024 17:10:40 GMT

Thanks!

The TXF import works for the "regular" tax schedules.

However, Capital Gains data gets imported as one big 1099-B statement without differentiation between brokerages and accounts. The direct import from Quicken used to break down Capital Gains into the accounts which made it easy to match with the brokerage statements.

My underlying question was if this (the import from Quicken) is a known problem that Intuit is working on fixing or if I am on my own.

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

CatinaT1 — Fri, 19 Jan 2024 17:58:40 GMT

This process is a work around. The issue is known but I would guess it is not high priority since you can import and should import from the Broker directly.

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

gdellicarpini — Wed, 07 Feb 2024 21:19:50 GMT

I have been using Quicken and TurboTax since 1993 and never once did the import function fail except for this year. Also, the import from a financial institution is also failing. I successfully connected to my Fidelity Investment account but received the following error message which is not true since I do have form ready for download online. Once again, this function never failed before, so why can't Intuit fix this problem ASAP since this method is more accurate and efficient than downloading reporting data into TXT data files?

That form wasn’t found

Fidelity Investments

We can’t find any tax forms for this account.

If you believe this is in error, contact your financial institution. You can also enter your info a different way. (907)

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

jpredman1 — Mon, 12 Feb 2024 04:10:05 GMT

I am able to create the TXF file, but am unable to find any way to IMPORT a TXF file into Turbo Tax.
This is a screen capture showing the pull-down which does not list TXF as an importable format.

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

CatinaT1 — Wed, 14 Feb 2024 18:02:29 GMT

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

af00a73e5007 — Wed, 14 Feb 2024 18:31:50 GMT

No, the same problem still persists even after updating Turbotax to latest version 023.000.0424).

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

CatinaT1 — Wed, 14 Feb 2024 19:03:49 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: I get the error "import from quicken failed. please try again". Is this a known bug?

jpredman1 — Fri, 16 Feb 2024 20:17:37 GMT

I have not made any progress on this issue.
I have been dealing with a family medical emergency since the day after I posted the question.
I also have a vague memory that Intuit sent me some sort of "code" but I cannot find it.

JP