topic Re: License Key in Get your taxes done using TurboTax

License Key

gcann — Tue, 10 Feb 2026 09:59:06 GMT

I've been using TurboTax Premier edition for many many years and never had an issue with using the same license/product key on more than one computer using more than one account. The 2023 edition only allows me to install on one computer. If I try to install on a second computer, I get a message saying this license/product key is already used. Why going on, is this an error in the 2023 version.

Re: License Key

Critter-3 — Tue, 16 Jan 2024 20:22:55 GMT

Five installations must be done using the same TurboTax account. You can no longer have a separate account for each installation of the program. So if you install it on your computer and your kid wants to install it on their computer then both of you need to log into the same TurboTax account to activate the program. This does not give you access to the other person's return, this is simply to activate the account on each computer.

Re: License Key

gcann — Thu, 18 Jan 2024 15:58:43 GMT

I logon on to my account from a second computer and tried the install. I entered the product/license key and it won’t let me choose PC/windows. It is blacked out. MAC is my only choice. I need a windows install.

Re: License Key

CatinaT1 — Fri, 19 Jan 2024 16:24:21 GMT

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Re: License Key

VolvoGirl — Fri, 19 Jan 2024 16:34:08 GMT

Will this help? This has instructions for getting both Windows and Mac. See How to switch between Windows and Mac

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

Re: License Key

Jiracer — Sat, 22 Mar 2025 11:50:45 GMT

Well this sucks! Another great "enhancement" by a software company. I've been using turbotax for 20 years. Looks like this will be the last year. Unbelievable that I can't use the one license, like I've been doing forever, across multiple accounts. Very disappointed.