topic I in Get your taxes done using TurboTax

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ccc416 — Tue, 10 Feb 2026 09:54:54 GMT

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

xmasbaby0 — Thu, 18 Jan 2024 14:44:05 GMT

If you use a paid version of the software and then choose to pay the fees for your software by having it deducted from your federal refund---instead of paying with a credit/debit card before you file, there is ---and always has been-- a $40 "refund processing" fee. That money goes to the third party bank that receives your refund from the IRS, takes out what you owe TurboTax, and sends the rest to you.

If you do not want to pay the extra fee----pay for using TurboTax BEFORE you file your tax return by using a credit or debit card.

What is Refund Processing Service?

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

ee-ea — Thu, 18 Jan 2024 14:44:25 GMT

See this info

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US?uid=lrjbny40

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

Opus 17 — Thu, 18 Jan 2024 14:45:17 GMT

If you want to have your regular Turbotax fees deducted from your refund (sometimes called "refund transfer"), there is always an extra processing fee. Has been there for at least 10 years.

If you change from the refund transfer option to the direct pay option, the processing fee should be removed. If not, you will need to call customer support. No one on this board has access to your online account.

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

ccc416 — Thu, 18 Jan 2024 17:21:58 GMT

I tried to go back to pay with my debit card and it still didn't take it off

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

xmasbaby0 — Thu, 18 Jan 2024 17:23:35 GMT

REMOVE REFUND PROCESSING FEE

https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-and-change-my-payment-method

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Why is there a 40.00 processing fee? I've never had to pay that before. I also talked to someone, they said they resolved this issue but I don't see how she resolved it.

VolvoGirl — Thu, 18 Jan 2024 17:27:48 GMT

Have you already filed? It might be too late to remove it. What step do you get stuck on?

How to remove the Pay with Refund fee
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880