Previously added authenticator app not remembered

Anonymous — Tue, 10 Feb 2026 10:01:33 GMT

I had previously added an Authenticator app for MFA and have been using it to login. However, after logging into the Intuit account dashboard this year, I noticed in the Sign in & security section that the interface was asking me to Add an Authenticator and my 2-step verification had reverted back to Using phone number. I clicked in to change it back to the authenticator app and the interface again asked me to Setup an Authenticator app.

Each time I try to setup a new authenticator app, the first-time code generated is shown as invalid and I've lost my actual working codes since they were overridden in macOS by the new code setup flow. Any help here?

Re: Previously added authenticator app not remembered

CatinaT1 — Thu, 18 Jan 2024 17:23:19 GMT

Were you able to solve your issue?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Previously added authenticator app not remembered

Re: Previously added authenticator app not remembered