topic Re: Error 190 in Get your taxes done using TurboTax

Error 190

blazemax — Tue, 10 Feb 2026 10:07:59 GMT

I purchased the TurboTax Deluxe for 2023 with Free State download. I am receiving Error 190 when trying to work with the program and do a state return.

I follow the directions and select my State - California. The program says my state is downloaded/up to date. However, I am unable to move forward with starting a return.

I followed directions about starting a new return, but still have the same issue.

Debra

Re: Error 190

CatinaT1 — Thu, 11 Jan 2024 19:42:11 GMT

This should help: Error 190 when opening file in TurboTax Desktop

Re: Error 190

blazemax — Thu, 11 Jan 2024 21:29:59 GMT

The response that you posted was found and tried. It set up a file with only a state return.

I then tried to open a file I had previously started and it did the same thing.

Re: Error 190

CatinaT1 — Thu, 18 Jan 2024 17:17:23 GMT

Were you able to solve your issue? If so, please let us know how you did.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service