topic Re: Speak to my tax expert in Get your taxes done using TurboTax

Speak to my tax expert

edwardc01 — Tue, 10 Feb 2026 10:13:50 GMT

speak to my tax expert

Re: Speak to my tax expert

xmasbaby0 — Sun, 07 Jan 2024 18:30:39 GMT

You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time beginning on Monday, 1-8-2024

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Re: Speak to my tax expert

Eric883_05 — Tue, 09 Apr 2024 13:36:04 GMT

So I requested for a new irs letter that was saying I need to I'd me and I did then. I lost my letter because house burn down it been hard for me keep up with stuff like that but request for new letter online then i sigh back to irs account to check on thing they was need info bout my step child me and there mother [Removed PII] agreed that since they where with. Me for the year so guest I should of put that on my application of employment when it say how many dependents think my other child have not been stay with me [Removed PII] me and his mother. Split up but so she was going claim him so maybe that where this thing is take awhile but what do I need to do today I got letter from requested and say I don't need to do anything but let me know something be kind in the air bout all this thank u wait for reply

Re: Speak to my tax expert

IsabellaG — Tue, 09 Apr 2024 13:45:39 GMT

I'm not clear on what your situation is, but it looks like you may be waiting for an Identity Protection PIN from the IRS. Here's a link to the IRS page on how to retrieve your IP PIN. If you can't retrieve your IP PIN online, the IRS has a number you can call for assistance, 800-908-4490.

But if you are unable to get a new IP PIN, you may have to print out your tax return and mail it, as the link explains.

Also, I removed the personal information that you posted to protect your identity.