topic New sign in requirement for downloading desktop version for 2023 in Get your taxes done using TurboTax

New sign in requirement for downloading desktop version for 2023

star40 — Tue, 10 Feb 2026 10:14:41 GMT

Can one still file for another person though it is now needed to sign into one’s account to activate the desktop key.

how does that work?
I realize I need to sign into to my account to activate the desktop 2023 turbo tax and can file my own taxes

can I also file my brothers and if so how if signed into my own account

Re: New sign in requirement for downloading desktop version for 2023

VolvoGirl — Sun, 07 Jan 2024 01:21:02 GMT

Yes. That's only to install the program. You can still do unlimited returns and efile 5 federal for free. You can install the program on 5 computers you own.

See this FAQ for why do I need to sign in to an Intuit Account this year?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lnz7f146

Re: New sign in requirement for downloading desktop version for 2023

star40 — Sun, 07 Jan 2024 01:50:48 GMT

Thank you for replying and link.

on that link it says you can file up to 5 of your OWN

my brother is not mine so that word usage is confusing with the change.

That is why asking for clarification

That page makes it appear as if you can no longer share one desktop key for 5 individual returns because of using term your own and having to sign into to your account to activate

I am not alone in thinking this and that needs to be better clarified by Turbo tax

Re: New sign in requirement for downloading desktop version for 2023

VolvoGirl — Sun, 07 Jan 2024 01:54:52 GMT

It's 5 COMPUTERS you own. Are you going to do his return on your computer? I didn't see on that link it says 5 anywhere. It really hasn't changed from last year except you need to log into an account to install the program.

Re: New sign in requirement for downloading desktop version for 2023

star40 — Sun, 07 Jan 2024 01:55:40 GMT

I would also like to understand without having to buy platform how this works

So after it is activated can you access it on your computer like last year without signing in or do you need to sign in

again there is online and desktop and the new sign in for desk top activation is confusing without clearly stating

Re: New sign in requirement for downloading desktop version for 2023

VolvoGirl — Sun, 07 Jan 2024 01:57:12 GMT

You only need to sign in once when you first install it . Then you can close and open it like before.

Re: New sign in requirement for downloading desktop version for 2023

star40 — Sun, 07 Jan 2024 01:58:33 GMT

This is turbo tax response in link you gave

Yes. You can prepare and print or e-file up to 5 of your own federal and state tax returns with TurboTax Desktop. You’ll still be able to install the software on up to 5 computers owned by you (at home or at work).

I get 5 computers you own

but they said 5 of your own tax returns which is cause of confusion

Re: New sign in requirement for downloading desktop version for 2023

DoninGA — Sun, 07 Jan 2024 01:59:53 GMT

You only need to sign in Once to activate your desktop software. After that there is no need to be sign back on to your TurboTax account.

Re: New sign in requirement for downloading desktop version for 2023

star40 — Sun, 07 Jan 2024 02:00:50 GMT

Thank you for taking the time and telling me how it is really unchanged except for login to activate

i was hesitant on buying since expensive and if I had to buy again then going with another tax product

Re: New sign in requirement for downloading desktop version for 2023

VolvoGirl — Sun, 07 Jan 2024 02:03:42 GMT

Oh that? You can only efile 5 returns. You can print and mail more. It's only to efile up to 5. Don't worry about "your own". Yeah it could be clearer.

Re: New sign in requirement for downloading desktop version for 2023

ScruffyCurmudgeon — Sun, 07 Jan 2024 17:17:17 GMT

Just to fill in one missing info element:

The limit of five (5) e-Files is an IRS-imposed limitation, not one related to TurboTax, or any other product.
It is a limit presumably determined by the Internet IP address of the source of the eFiling

Re: New sign in requirement for downloading desktop version for 2023

Anonymous — Wed, 10 Jan 2024 13:41:48 GMT

with the download it seems intuit keeps track of what you are doing, what state you downloaded. I wonder if the disc version is different. Last year it was possible to use the disc without registering thus use it on different computers simply with the disc. Does it work the same this year or make you register and keep track of the state download?

Re: New sign in requirement for downloading desktop version for 2023

MarilynG1 — Wed, 10 Jan 2024 16:32:08 GMT

You can skip the Registration, which is the first page when you open TurboTax from a download, and Continue.

You do need to access your Account to download on another computer, though.

You can download as many states as you want, but you are correct, the downloads are tracked.

Here's more info on Downloading TurboTax.

@Anonymous

Re: New sign in requirement for downloading desktop version for 2023

Anonymous — Wed, 10 Jan 2024 16:49:40 GMT

Not downloading, using the disc

Re: New sign in requirement for downloading desktop version for 2023

VolvoGirl — Wed, 10 Jan 2024 16:59:47 GMT

The disc is the same as the download, at least after you install it. Don't know if it keeps track of your first free state download. But if you need to buy additional states then they would be kept in your online account so if you needed to install them again.

Re: New sign in requirement for downloading desktop version for 2023

azk54 — Sun, 04 Feb 2024 20:57:51 GMT

I'm still a little confused. I followed the instructions to install my 2023 version of TurboTax, including signing in to my Intuit Account. I closed the Turbo Tax software and relaunched it. If I choose File from the toolbar, I get a drop down menu and near the bottom of the drop down menu Turbo Tax software states that I am signed in as {my intuit account name}. Is TurboTax desktop software signing me into the Intuit account? If not why is that information showing up on the drop down?

Re: New sign in requirement for downloading desktop version for 2023

JulieS — Mon, 05 Feb 2024 19:11:05 GMT

Yes, the Desktop software signed you in to the Intuit Account that is shown. You can sign out if you want, but you will need to sign in again to e-file, update, or install states.