https://ttlc.intuit.com/community/taxes/discussion/i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email-don-t/01/3123615#M1145250 Tue, 10 Feb 2026 10:17:14 GMT nbbeach-gmail-co 2026-02-10T10:17:14Z https://ttlc.intuit.com/community/taxes/discussion/i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email-don-t/01/3123615#M1145250 Tue, 10 Feb 2026 10:17:14 GMT https://ttlc.intuit.com/community/taxes/discussion/i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email-don-t/01/3123615#M1145250 nbbeach-gmail-co 2026-02-10T10:17:14Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email-don-t/01/3123617#M1145252 <P>Regarding the instructions given in the email that "don't work"... basically all it says is:<BR /><BR />"Please sign in to your TurboTax account to view more details about the alert and recommended actions you can take."</P><P>&nbsp;</P><P>There is nothing obvious to check related to this alert once logged in. I can't find a messages or alerts area in the intuit web interface.</P> Fri, 05 Jan 2024 05:46:37 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email-don-t/01/3123617#M1145252 nbbeach-gmail-co 2024-01-05T05:46:37Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3125772#M1146206 <P>You will need to sign in to IDNotify to see what the alert is about.</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBujy5_US_en_US" target="_blank"><SPAN style="background-color:inherit;font-size:11pt;">How do I sign in to IDNotify?</SPAN></A><SPAN style="background-color:rgb(255,255,255);color:windowtext;font-size:11pt;">&nbsp;</SPAN></P> Mon, 08 Jan 2024 20:49:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3125772#M1146206 CatinaT1 2024-01-08T20:49:05Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3126599#M1146575 <P>that's the problem... the instructions just say "<SPAN>Open the link in the email to sign in to your account." I never got an email from IDNotify or Intuit regarding how to sign in to the account.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>If I try to retrieve my username/password at the IDNotify website it just says "Unfortunately we encountered an error. Please try again." after I submit the form.</SPAN></P> Tue, 09 Jan 2024 20:47:35 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3126599#M1146575 nbbeach-gmail-co 2024-01-09T20:47:35Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3126806#M1146642 <P>The email from IDNotify says to click on this link:<BR /><A href="https://sso.identitymanagementcenter.com/sp/startSSO.ping?PartnerIdpId=sso:imc:90000108" target="_blank">https://sso.identitymanagementcenter.com/sp/startSSO.ping?PartnerIdpId=sso:imc:90000108</A></P><P>&nbsp;</P><P>When I do that, all it does it redirect to TurboTax and try to make me start on my 2023 taxes. There is nothing in TurboTax or any of the Intuit account management pages that mentions IDNotify.</P><P>&nbsp;</P><P>Attempting to log in directly to IDNotify just gets that "<SPAN>Unfortunately we encountered an error. Please try again." error. I feel like the SSO redirection destination configured by Intuit must just be incorrect. It needs to go back to identitymanagementcenter.com.</SPAN></P><P>&nbsp;</P><P><SPAN>There doesn't seem to be any way to contact Intuit for customer support besides this forum.&nbsp;</SPAN></P> Wed, 10 Jan 2024 00:21:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3126806#M1146642 nbbeach-gmail-co 2024-01-10T00:21:45Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3127028#M1146715 <P><SPAN style="background-color:inherit;color:rgb(45,51,56);font-size:10.5pt;">Please call TurboTax Customer service</SPAN><SPAN style="background-color:inherit;color:windowtext;font-size:12pt;">.  Here is a link:  </SPAN><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank"><SPAN style="background-color:inherit;font-size:10.5pt;">Turbo Tax Customer Service</SPAN></A><SPAN style="background-color:rgb(255,255,255);color:windowtext;font-size:12pt;">&nbsp;</SPAN></P> Wed, 10 Jan 2024 13:38:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3127028#M1146715 CatinaT1 2024-01-10T13:38:19Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3127090#M1146745 <P>Thanks, I seriously could not find how to contact customer support anywhere. Crazy this is the support system for such a huge product and company.</P> Wed, 10 Jan 2024 15:05:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3127090#M1146745 nbbeach-gmail-co 2024-01-10T15:05:40Z https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3331695#M1226974 <P>In a roundabout way, I came across this link that WORKS!!! The alert link is worthless!</P><P>&nbsp;</P><P><A href="https://portal.idnotify.com/dashboard" target="_blank" rel="noopener">https://portal.idnotify.com/dashboard</A>&nbsp;</P><P>&nbsp;</P><P>Maybe someone in customer service will eventually care enough to get the alert emails corrected.</P><P>See screenshots below...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162608_Samsung Internet~2.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42924i303484CA6DD68051/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162608_Samsung Internet~2.jpg" alt="Screenshot_20240414_162608_Samsung Internet~2.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162707_Samsung Internet.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42925i8BF84D3FFB5C4B46/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162707_Samsung Internet.jpg" alt="Screenshot_20240414_162707_Samsung Internet.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162717_Samsung Internet.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42927i0B9C57C1984F8B5C/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162717_Samsung Internet.jpg" alt="Screenshot_20240414_162717_Samsung Internet.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_163613_Samsung Internet~2.jpg"><img src="https://ttlc.intuit.com/community/s/skins/images/B4058E0E997E261477924879E2722CB6/responsive_peak/images/image_not_found.png" alt="Screenshot_20240414_163613_Samsung Internet~2.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162608_Samsung Internet~2.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42933iC6A9B346ADC5A1AE/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162608_Samsung Internet~2.jpg" alt="Screenshot_20240414_162608_Samsung Internet~2.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162707_Samsung Internet.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42934iC2A0D8135CB7835B/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162707_Samsung Internet.jpg" alt="Screenshot_20240414_162707_Samsung Internet.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_162717_Samsung Internet.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42935i73D6F4E5FA13B8F5/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_162717_Samsung Internet.jpg" alt="Screenshot_20240414_162717_Samsung Internet.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240414_163613_Samsung Internet~2.jpg" style="width: 1080px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/42936i1D83B5D5C0DB3A8E/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20240414_163613_Samsung Internet~2.jpg" alt="Screenshot_20240414_163613_Samsung Internet~2.jpg" /></span></P><P>&nbsp;</P> Sun, 14 Apr 2024 20:47:17 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-got-a-notice-saying-that-idnotify-has-found-something-the-instructions-given-in-the-email/01/3331695#M1226974 DennisF_VaBeach 2024-04-14T20:47:17Z