https://ttlc.intuit.com/community/taxes/discussion/defective-disk/01/3121412#M1144223 <P>I purchased Turbotax Home &amp; Business from Amazon.com on 12-29-2023, received physical disk on 12-30-2023.&nbsp; Tried installing on 12-31-2023, keep getting error code -43, "the operation can't be completed because one or more required items can't be found."&nbsp; Error repeatedly occurs at 3 minutes into 4 minute download, disk then ejects.&nbsp; No indication of physical damage to CD that I can see.&nbsp; iMac running OS 12.6.3, Monterey.&nbsp; Apple USB SuperDrive.&nbsp; Has anyone else encountered this problem?</P> Tue, 24 Feb 2026 08:12:40 GMT dane1234 2026-02-24T08:12:40Z https://ttlc.intuit.com/community/taxes/discussion/defective-disk/01/3121412#M1144223 <P>I purchased Turbotax Home &amp; Business from Amazon.com on 12-29-2023, received physical disk on 12-30-2023.&nbsp; Tried installing on 12-31-2023, keep getting error code -43, "the operation can't be completed because one or more required items can't be found."&nbsp; Error repeatedly occurs at 3 minutes into 4 minute download, disk then ejects.&nbsp; No indication of physical damage to CD that I can see.&nbsp; iMac running OS 12.6.3, Monterey.&nbsp; Apple USB SuperDrive.&nbsp; Has anyone else encountered this problem?</P> Tue, 24 Feb 2026 08:12:40 GMT https://ttlc.intuit.com/community/taxes/discussion/defective-disk/01/3121412#M1144223 dane1234 2026-02-24T08:12:40Z https://ttlc.intuit.com/community/taxes/discussion/re-defective-disk/01/3121414#M1144224 <P>See this -&nbsp;<A href="https://ttlc.intuit.com/community/taxes/discussion/error-code-43-files-cantbe-transferre/00/3121312" target="_blank">https://ttlc.intuit.com/community/taxes/discussion/error-code-43-files-cantbe-transferre/00/3121312</A></P> Sun, 31 Dec 2023 20:22:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-defective-disk/01/3121414#M1144224 DoninGA 2023-12-31T20:22:40Z