topic Re: CANCEL ORDER in Get your taxes done using TurboTax

CANCEL ORDER

neildep — Tue, 24 Feb 2026 08:11:10 GMT

ORDER #[removed] PLACED ONLINE [removed]. ALSO ORDERED SAME PRODUCT (TURBOTAX DESKTOP BUSINESS TAX YEAR 2023) ON 09/27/2023 VIA TURBOTAX ADVANTAGE BUT NEVER RECEIVED. CHARGE FOR EITHER PRODUCT NEVER POSTED TO MASTERCARD ACCOUNT. TO PRVENT A DOUBLE CHARGE THE QSTCA... ORDER SHOULD BE CANCELLED. I HAVE NOTIFIED MASTERCARD TO DECLINE AND I WILL AWAIT ORIGINAL ORDER DATED [removed] TO PROCESS.

Re: CANCEL ORDER

Anonymous_ — Fri, 03 Nov 2023 14:46:44 GMT

How do I contact TurboTax? (intuit.com)

Re: CANCEL ORDER

DoninGA — Fri, 03 Nov 2023 14:48:17 GMT

See this TurboTax support FAQ for how to cancel an Advantage subscription - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/cancel-turbotax-advantage-subscription/L4UBBY0Th_US_en_US?uid=loiqarid

For any type of billing issue you must contact TurboTax support. Use the key words Billing Issue

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax