topic Re: Can't send E-file in Get your taxes done using TurboTax

Can't send E-file

trank2 — Tue, 24 Feb 2026 07:19:16 GMT

Hi I keep getting the Failed Validation Error message, where my turbotax isn't up to date. I've done the following troubleshooting.

1) Check for updates: Successfully up to date

2) Manual update with the super patch

Both have not resolved the issue. Any more suggestions?

Critter-3 — Sun, 24 Sep 2023 12:26:04 GMT

Which tax year are you working with ?

trank2 — Sun, 24 Sep 2023 22:17:37 GMT

I have 2022. I live in CA and we have the extension into Oct. d/t it being a designated disaster area.

mriggs7111 — Sun, 15 Oct 2023 16:06:19 GMT

I'm having the same problem

DoninGA — Sun, 15 Oct 2023 16:10:32 GMT

@mriggs7111 wrote:

I'm having the same problem

Contact TurboTax support on Monday for this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

tnt1969 — Sun, 15 Oct 2023 18:39:34 GMT

I'm in CA also. Trying to transmit both fed and state returns today and I get the failed validation message. uggh...