Can someone help me with "We apologize, but your return processing has been delayed beyond the normal timeframe.". This was a year ago...Whato should I do?

yanislav92 — Tue, 24 Feb 2026 07:25:33 GMT

This is for 2021 Tax year.
Tax Topic 152, Refund Information

Re: Can someone help me with "We apologize, but your return processing has been delayed beyond the normal timeframe.". This was a year ago...Whato should I do?

xmasbaby0 — Mon, 11 Sep 2023 12:55:25 GMT

TurboTax receives no information from the IRS after you file your return. TT cannot intercede with the IRS. Contact the IRS.

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html