topic Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back? in Get your taxes done using TurboTax

Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

Jain06 — Tue, 24 Feb 2026 07:29:10 GMT

Re: Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

xmasbaby0 — Sun, 03 Sep 2023 13:25:35 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

fanfare — Sun, 03 Sep 2023 13:26:27 GMT

If you have no refund, you are not eligible for "pay-with-refund".

You are probably looking at the fee to e-File a State tax return.

@Jain06

Re: Turbo Tax charged me $39 to pay with refund, but I've already paid for my service, and made a payment to the IRS. I had no refund due me. How do I get the $39 back?

xmasbaby0 — Sun, 03 Sep 2023 13:29:44 GMT

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online