topic 2020 NYS tax software has an error in Get your taxes done using TurboTax

2020 NYS tax software has an error

geonadel — Tue, 24 Feb 2026 07:29:43 GMT

The 2020 NYS tax software does not calculate the tuition credit properly.

If the scholarship $ in Box 5 on form 1098 T, is higher than Box 1 amounts, the program still calculates a credit on the tax return.

This is not correct.

My 2020 program did this and it resulted in an audit letter from NYS, a $ adjustment and a penalty.

This error may also exist on 2021 and 2022 NYS tax software.

Please advise.

George, CPA

[email address removed]

Re: 2020 NYS tax software has an error

Anonymous_ — Sat, 02 Sep 2023 13:39:06 GMT

You may have to contact Support on Tuesdsy for this issue.

How do I contact TurboTax? (intuit.com)

Re: 2020 NYS tax software has an error

geonadel — Wed, 13 Sep 2023 13:42:37 GMT

I still have not received an answer to this problem.

George

Re: 2020 NYS tax software has an error

Critter-3 — Wed, 13 Sep 2023 13:49:30 GMT

@geonadel

Are you using a professional tax program as a CPA ? If so contact that program's help desk.

And depending on how you entered the info in a professional program you could get the credit if you make more of the tuition taxable ... review that section again.