topic Investor360 hasn't updated in 7 months. Error 106 in Get your taxes done using TurboTax

Investor360 hasn't updated in 7 months. Error 106

QAsker — Tue, 24 Feb 2026 07:10:08 GMT

My login info works fine on Investor360's site, but when using that same info with Mint's connection, I get this error. When I contacted Mint support, the person kept telling me to follow the instructions (I was, and it wasn't working--that's why I contacted their support), until they eventually stopped responding. I was courteous and professional, so that was just a waste of time. Anyone else have a solution, I'd be grateful.

Re: Investor360 hasn't updated in 7 months. Error 106

Bsch4477 — Thu, 10 Aug 2023 21:43:03 GMT

This is a TurboTax user and tax forum.

Re: Investor360 hasn't updated in 7 months. Error 106

Anonymous_ — Thu, 10 Aug 2023 22:28:03 GMT

As already mentioned, if Mint Support can't help you, it is unlikely you wll be able to find a solution on this board as there is virtually no support for Mint here.

You can try searching at the link below.

Welcome to Mint Support

Otherwise, the only other resource would be Mint Chat:

How do I contact support?

Re: Investor360 hasn't updated in 7 months. Error 106

MR001 — Sat, 26 Aug 2023 15:42:48 GMT

I’ve been having the same problem and it’s frustrating. I’ve called investor 360 and they are fine on their end. I’m having trouble getting through to mint. What a pain!

Re: Investor360 hasn't updated in 7 months. Error 106

brianhenton — Tue, 29 Aug 2023 12:52:37 GMT

I have had the same issue for 10 days.

Re: Investor360 hasn't updated in 7 months. Error 106

Anonymous_ — Tue, 29 Aug 2023 13:42:34 GMT

Have you tried the support link (chat)?

Re: Investor360 hasn't updated in 7 months. Error 106

abbymolly2 — Thu, 31 Aug 2023 14:54:55 GMT

I am having the same problem. Everything worked fine until two weeks ago. I keep getting the message asking if I closed the account since nothing matches up. I put in the same name and password at the Investor 360 site and get right in. Mint needs to investigate this.

Re: Investor360 hasn't updated in 7 months. Error 106

thissiteneedstowork — Tue, 05 Sep 2023 08:03:02 GMT

Mint needs to investigate this asap. 1 week ago intuit says i closed my account but it put the same info into my credit union website and my account pops up.

Put it into mint and it says "We couldn’t get any information from your account."

Tried support chat and got told to do stuff I already did(update the information with the user nad password)