topic Re: Won't load in Get your taxes done using TurboTax

Won't load

RaceMic — Tue, 24 Feb 2026 06:53:17 GMT

I've been using turbotax on this chromebook for years. My browser is the current version of Chrome. Now, no matter what online link I use, it takes me to the browser download link. How do I sign in?

Re: Won't load

xmasbaby0 — Tue, 25 Jul 2023 22:25:07 GMT

You cannot use the CD/download on a Chromebook. The CD/download has never worked on a Chromebook. You need a full PC or Mac. If you only have a Chromebook you can use the online software.

Re: Won't load

xmasbaby0 — Tue, 25 Jul 2023 22:26:09 GMT

ONLINE 2022

https://turbotax.intuit.com/personal-taxes/online/

Re: Won't load

RaceMic — Tue, 25 Jul 2023 23:17:20 GMT

How do I open the on line version?

Re: Won't load

VolvoGirl — Wed, 26 Jul 2023 00:10:02 GMT

You just log into your online account and it will transfer 2021 into 2022

TurboTax® 2020-2021 Online Tax Software, Easily e-File Income Taxes Online

If you can't find your account. It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

Re: Won't load

RaceMic — Wed, 26 Jul 2023 18:10:16 GMT

No matter what link I use to sign on to the online version (what I have used on this chromebook for many years), when I click on Sign In, it redirects to:

For security, Intuit does not support this browser or browser version.

See below for a list of supported browsers. Please download the latest version of your preferred browser.

My Chrome version is current and up to date. What do I need to do/use to bypass this screen and sign into my online account?

Re: Won't load

xmasbaby0 — Wed, 26 Jul 2023 18:22:09 GMT

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax