topic Turbo Tax stole my return in Get your taxes done using TurboTax

Turbo Tax stole my return

Ben2023 — Tue, 24 Feb 2026 06:55:17 GMT

Has anyone experienced their return being stolen? The routing number and checking number do not belong to me, I am not sure who could change it except the person who was helping me who got extra pay!

This is sad!

Re: Turbo Tax stole my return

VolvoGirl — Fri, 21 Jul 2023 01:46:16 GMT

Has the IRS sent it yet? Check IRS Where's my refund

https://www.irs.gov/refunds

Are you having the fees deducted from your refund? Then it goes through another bank first to take the fees out.

Who provides Pay with Refund?

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

Re: Turbo Tax stole my return

rjs — Fri, 21 Jul 2023 03:36:36 GMT

Who is "the person who was helping me"? Was is someone from TurboTax, or someone else? Did you file the tax return yourself, or was it filed by the person who was helping you? Did you use regular TurboTax, or TurboTax Live, or TurboTax Live Full Service? How did the person who was helping you get extra pay?

Re: Turbo Tax stole my return

xmasbaby0 — Fri, 21 Jul 2023 03:51:34 GMT

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank. That bank gets your refund first from the IRS. They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Re: Turbo Tax stole my return

Ben2023 — Fri, 21 Jul 2023 03:56:17 GMT

Fixed!!!!!!

Re: Turbo Tax stole my return

VolvoGirl — Fri, 21 Jul 2023 04:11:43 GMT

What did you fix? What was wrong? It may help someone else. We want to know the answer.