topic Fidelity accounts not updating in Get your taxes done using TurboTax

Fidelity accounts not updating

wombat746 — Tue, 24 Feb 2026 06:55:32 GMT

My Fidelity accounts are not updating in Mint. I deleted the accounts and re-added them and they were current at that time, but the problem persists. They haven't updated in four days.

Re: Fidelity accounts not updating

Anonymous_ — Thu, 20 Jul 2023 15:38:50 GMT

You can chat with Mint support at the link below.

How do I contact support? (intuit.com)

Otherwise, there is really no support for Mint on this board.

Re: Fidelity accounts not updating

EaLaSpada — Thu, 03 Aug 2023 12:04:35 GMT

I am having the exact problem. It's been going on for over 6 months.

Re: Fidelity accounts not updating

Anonymous_ — Thu, 03 Aug 2023 13:38:34 GMT

@EaLaSpada

Have you tried the Chat link?

Re: Fidelity accounts not updating

Jpeasy — Thu, 19 Oct 2023 19:16:00 GMT

Same, mine hasn’t updated in 3 weeks??

Re: Fidelity accounts not updating

Anita26 — Sat, 16 Dec 2023 07:41:44 GMT

After chatting with Mint support, they suggested making the old account inactive and readding with "nb.fidelity" in the account search field, which is working for me.

Re: Fidelity accounts not updating

rpie74 — Fri, 29 Dec 2023 10:30:56 GMT

The issue for me is that IRA accounts aren't working

Re: Fidelity accounts not updating

bcsparks — Sun, 31 Dec 2023 03:04:02 GMT

I marked inactive and added back and that did not work

Re: Fidelity accounts not updating

sb_CA — Sat, 13 Jan 2024 18:51:07 GMT

I did the exact same steps - marked my existing Fidelity accounts as inactive and added using the new nb.fidelity website and my IRA accounts are missing, I tried to re-add but no success. Not sure on which side is the problem. BTW - I am still able to see all my Fidelity accounts from my Chase app so likely the issue is with the Mint app.

Re: Fidelity accounts not updating

Bliver — Sat, 10 Feb 2024 02:12:45 GMT

Same here. Thinking Intuit is no longer able to function.
probably going to delete my account as I can’t get this to work.