topic If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue? in Get your taxes done using TurboTax

If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

ludmirska1 — Tue, 24 Feb 2026 06:56:56 GMT

Re: If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

Critter-3 — Sun, 16 Jul 2023 22:20:13 GMT

Skip the import function ... when asked for the EIN skip down to the bottom of the page and enter it yourself instead ...

Re: If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

ludmirska1 — Sun, 16 Jul 2023 23:43:04 GMT

Thank you so much!

Unfortunately, I did not make it to this screen - T. Tax 2020 crashed on the previous screen as I chose "Continue" from between "skip this w-2" and "continue"

thank you again!

Re: If turbo tax 2020 (downloaded) crashes when clicking "continue" to enter w-2 info - my comp is Mac mini with Ventura 13.4.1- how to fix this issue?

ludmirska1 — Mon, 17 Jul 2023 15:31:08 GMT

Thank you again! I started the completely new return and did as you said without entering EIN - now it works !

I was able to move past into the w-2 manual entry

best