topic What is your customer service number? in Get your taxes done using TurboTax

What is your customer service number?

jrboy0002-gmail- — Tue, 24 Feb 2026 06:56:57 GMT

Can you send me a Federal, IRS Tracer Request Form?

Re: What is your customer service number?

VolvoGirl — Sun, 16 Jul 2023 19:30:49 GMT

This? Form 3911 to trace a missing refund

https://www.irs.gov/pub/irs-pdf/f3911.pdf

Re: What is your customer service number?

rjs — Sun, 16 Jul 2023 19:30:54 GMT

See the following FAQ to contact TurboTax customer service.

How do I contact TurboTax?

But if you want to initiate an IRS refund trace, you don't need help from TurboTax. Download the form from the following link.

Form 3911, Taxpayer Statement Regarding Refund

Re: What is your customer service number?

Critter-3 — Sun, 16 Jul 2023 19:31:21 GMT

What are you trying to "trace" ? The return you filed or the refund ?

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: What is your customer service number?

DoninGA — Sun, 16 Jul 2023 19:36:36 GMT

The form to report a lost or missing tax refund is Form 3911. You complete and mail the form to the IRS office for your state using the address for a Form 1040.

Go to this IRS website for the Form 3911, Taxpayer Statement Regarding Refund - https://www.irs.gov/pub/irs-pdf/f3911.pdf

Go to this IRS website for addresses by state - https://www.irs.gov/filing/where-to-file-addresses-for-taxpayers-and-tax-professionals-filing-form-1040

If this is for tax year 2022, what is the status of the federal tax refund on the IRS website - https://www.irs.gov/refunds

If the 2022 federal tax refund status is Issued, did you request to have your TurboTax account fees paid from the federal tax refund?