topic My laptop was stolen with my 2022 tax return on it. Will Turbo Tax replace, at no charge, a copy of the 2022 software? in Get your taxes done using TurboTax

My laptop was stolen with my 2022 tax return on it. Will Turbo Tax replace, at no charge, a copy of the 2022 software?

rjkrapfl1 — Tue, 24 Feb 2026 06:57:50 GMT

Re: My laptop was stolen with my 2022 tax return on it. Will Turbo Tax replace, at no charge, a copy of the 2022 software?

Opus 17 — Fri, 14 Jul 2023 12:37:09 GMT

if you purchased a download direct from TurboTax, log into your account and download it again. If you purchased a download from another retailer, contact that retailer and see what their policy is regarding secondary downloads, I think most will allow it. If you purchased a CD, reinstall from the CD. If you purchased a CD and then threw the CD away after installing it, you will have to contact customer support by phone and see if they will do anything for you.

Re: My laptop was stolen with my 2022 tax return on it. Will Turbo Tax replace, at no charge, a copy of the 2022 software?

DoninGA — Fri, 14 Jul 2023 12:37:29 GMT

If you purchased the 2022 software as a download from TurboTax you can download it again from your download account.

Sign onto your download account here - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

If purchased from other than TurboTax you would need to contact TurboTax support. You would need to have a receipt showing the purchase and probably a copy of the police report, but that is up to support.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax