topic Why does TurboTax tell me that I cannot file Massachusetts return electronically? Is it because I did my extension directly with Mass., instead of through TurboTax? in Get your taxes done using TurboTax

Why does TurboTax tell me that I cannot file Massachusetts return electronically? Is it because I did my extension directly with Mass., instead of through TurboTax?

kathyahern — Tue, 24 Feb 2026 07:00:33 GMT

Re: Why does TurboTax tell me that I cannot file Massachusetts return electronically? Is it because I did my extension directly with Mass., instead of through TurboTax?

xmasbaby0 — Mon, 03 Jul 2023 17:21:30 GMT

Did you e-file your federal return using TurboTax? You can only e-file your state return if your federal return was successfully e-filed using TurboTax. You must use exactly the same account and user ID that you used for the federal return in order to prepare and e-file your state return.

Re: Why does TurboTax tell me that I cannot file Massachusetts return electronically? Is it because I did my extension directly with Mass., instead of through TurboTax?

kathyahern — Mon, 03 Jul 2023 22:26:39 GMT

I've always filed them electronically together, Mass. immediately after the federal. Now TurboTax is telling me that I have to file Mass. on paper. The only thing different this year is that I filed my Mass. extension directly with Mass. online, not using TurboTax extension. But I've entered the payment that I made with the extension to TurboTax....