topic Why was I charged so many extra fees for filing in Get your taxes done using TurboTax

Why was I charged so many extra fees for filing

jleighco — Tue, 24 Feb 2026 07:00:56 GMT

I was charged 166$
I signed up for basic with money off for my email promotion my friend used my link he didn’t save I didn’t get any credit and I was charged all sorts of fees I didn’t agree to

Re: Why was I charged so many extra fees for filing

Critter-3 — Sun, 02 Jul 2023 11:30:41 GMT

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent –

https://support.turbotax.intuit.com/contact/

Re: Why was I charged so many extra fees for filing

taxlady28 — Sun, 02 Jul 2023 12:50:26 GMT

In the future if you do not agree with a fee, do not pay that fee. Paying the fee or agreeing to have it taken from your return means that you agreed with the fee.