topic Re: AGI in Get your taxes done using TurboTax

AGI

socialworkken — Tue, 24 Feb 2026 06:24:52 GMT

I have submitted my taxes at least seven times for ty 2022. It keeps getting rejected and has me revisit my ty 2021 and list my AGI. I am doing exactly what it says to do and I keep getting federal and state taxes rejected. Could someone please help me!

Thank you

Re: AGI

VolvoGirl — Wed, 24 May 2023 19:13:26 GMT

ENTER 0 FOR AGI. The IRS took a long time last year to process 2021 returns so the AGI didn't get entered in time. Especially if you mailed it. That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

Re: AGI

socialworkken — Sat, 27 May 2023 13:58:51 GMT

No it did not. I entered "0" and my federal and state were both rejected again.

Respectfully,

socialworkken

Re: AGI

xmasbaby0 — Sat, 27 May 2023 14:08:35 GMT

@socialworkken If the AGI from your 2021 line 11 does not work, and zero does not work, try saying you did not file last year. If that does not work either then you need to just print, sign and mail it in.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Re: AGI

DoninGA — Sat, 27 May 2023 14:10:38 GMT

@socialworkken wrote:

No it did not. I entered "0" and my federal and state were both rejected again.

Respectfully,

socialworkken

Since the IRS continues to reject your e-filed tax return even after entering a 0 for the 2021 AGI you will have to print and mail your tax returns. The federal and state tax returns are mailed in separate envelopes to separate addresses. The Filing Instructions page that should print out with the returns will have information on which forms/schedules to include with each return and the mailing address for each return. Make sure you include with the mailed return any forms W-2 and 1099 which have taxes withheld. Also consider using a tracking service available from the US Post Office so that you will have proof the tax return was received by the IRS and your State.

See this TurboTax support FAQ for how to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US

Re: AGI

Critter-3 — Sat, 27 May 2023 14:31:45 GMT

If the AGI from the originally filed return (not an amended return) and a single ZERO will not work then your only options are to either mail in the return OR use a local paid tax pro since they don't need the AGI to file ... only DIY programs need that number.