topic Re: Error: Oops. We’re having a little trouble processing your billing information. Please select... in Get your taxes done using TurboTax

Error: Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you

gloralbovsky — Tue, 24 Feb 2026 04:16:52 GMT

I’m unable to reach anyone.

Re: Error: Oops. We’re having a little trouble processing your billing information. Please select...

CassLO — Wed, 19 Apr 2023 02:59:28 GMT

If you are receiving an error when attempting to pay your TurboTax fees, please confirm the card is an accepted payment method (VISA, MasterCard, American Express, or Discover) and that your contact information on file is accurate.

For more information, please see the TurboTax FAQ below:

What forms of payment does TurboTax Online accept?

You may also try closing out of TurboTax and clear your cache and delete cookies. Then sign back into your TurboTax account. If that does not work, try a different browser.

Re: Error: Oops. We’re having a little trouble processing your billing information. Please select...

Paraone — Wed, 19 Apr 2023 03:41:22 GMT

I need to change my email and cannof find any way to do that. I am stuck and cannot finish my taxes.

Re: Error: Oops. We’re having a little trouble processing your billing information. Please select...

BrittanyS — Wed, 19 Apr 2023 17:52:33 GMT

Follow these steps to update your email address:

Sign in to your Intuit account
Select Sign in & security
Select Email address
Enter your new email address, confirm it and select Save

@Paraone